M’mawa Management Training | ICT Associate

Position: Voluntary – ICT Associate (Management Trainee)
Duration: 3 months
Location: Area 47, Lilongwe

The Ntha Community Foundation is an education trust that fosters the use of creativity and innovation for development through advocacy. We aim to assist in the creation of sustainable businesses, creating employment, and in the longrun boosting the private sector.

Read more about us, and our different programs.

We use creativity and innovation to advocate for socio-economic transformation through strategic communication.

We work in close collaboration with the Bien Corporation Africa; who handle the production and dissemination of our work. We work in multimedia, specialising in digital media.

Purpose of the M’mawa Management Training Program

The M’mawa Management Training is a full-time voluntary program at Ntha Foundation, providing in-class lessons and on-the-job trainings in administration, communication, digital skills, people skills and work ethics. We understand that we cannot all be entrepreneurs/founders – that there must be some managers/administrative partners to assist start-up founders in the realisation of the development of sustainable business.

This program enhances the educational experience through practical training and guided hands-on exposure & involvement in Ntha Foundation’s projects as well as providing exposure and access to the Ntha Foundation’s skills training programs.

Key Responsibilities

 Assist in performing hardware and software installation procedures
 Perform software configuration on stand-alone computers and laptops
 Provide support in diagnosing hardware and software issues and troubleshooting activities
 Document all processes in reference manuals for training and guidance
 Assist in hardware and software inventory management
 Handle periodic maintenance of hardware and software
 Troubleshoot equipment such as printers and scanners and other peripherals
 Handle researching options and research computer bugs and their solutions
 Handle IT-related documentation and make sure that all IT supplies are available
 Assist in gathering user requirements and developing appropriate reports for IT professionals
 Provide users with ongoing assistance in their information technology problems
 Coordinate vendors for the acquisition of equipment and software
 Provide support in setting up end-user training activities

Specific Requirements

 Computer Science, Information Technology, or Management Information Systems
 Familiar with Java, .NET, JavaScript or HTML/DHTML and Microsoft Office Suite
 Strong verbal and written communication
 Excellent analytical and problem-solving skills
 Ability to work well in teams

To Apply

Submit your CV and cover letter justifying your suitability for this post to contact@nthafoundation.org using the title of the position as subject.

The Ntha Foundation is an equal opportunity employer that values diversity and aspires to reflect that in our workplace. We we welcome applications from people from all sections of the community, irrespective of colour, race, gender, age, disability, sexual orientation, religion or belief. Fresh graduates/final year students (if on holiday) are encouraged to apply.

Note: Applicants must be based in (or willing to relocate at own cost to) Lilongwe, Malawi.

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